An always-on assistant that answers common questions and qualifies leads while you sleep.
Steps
- 01
What the chatbot handles
FAQs, business hours, pricing questions, and basic qualification — it hands off to a human the moment a conversation needs judgment.
- 02
Teach it about your business
Chatbot → Knowledge — this pulls from the same AI Knowledge base used across the product, so you only write it once.
- 03
Set the handoff rule
Decide when it stops answering and pings your team instead — e.g. after 3 messages, or if the customer asks for a human.
- 04
Turn it on for a channel
Enable it for WhatsApp, website chat, or both.