Paste your Meta Cloud API credentials into LFG so it can send and receive messages on your behalf.
Before you start
- Meta Business Manager account (business.facebook.com)
- A WhatsApp Business Account (WABA) with a registered phone number
- A Meta App configured for WhatsApp Business Platform
Steps
- 01
Open Meta for Developers
Go to developers.facebook.com → your app → WhatsApp → API Setup.
developers.facebook.com/apps/…/whatsapp-business/wa-dev-console/ - 02
Copy 4 things from Meta
Phone number ID, WhatsApp Business Account ID, App ID, and a Permanent Access Token (System User token — not the temporary 24h one).
Phone number ID4123456789012345WhatsApp Business Account ID2345678901234567App ID1234567890123456Permanent Access TokenEAA… (never expires) - 03
Paste into LFG
LeadForGrow → Settings → Integrations → WhatsApp. Fill Phone Number ID, Business Account ID, App ID, Access Token. Save.
Settings → Integrations → WhatsApp - 04
Set the webhook
In Meta Dashboard → WhatsApp → Configuration → Webhooks: set Callback URL to https://leadforgrow.com/api/webhooks/meta/[your-business-id], Verify Token to the value LFG shows in the Integrations page. Subscribe to fields: messages, message_template_status_update.
Callback URLhttps://leadforgrow.com/api/webhooks/meta/[your-business-id]Verify Tokenpaste from LFG Integrations page - 05
Send yourself a test message
From your personal WhatsApp, message your business number. Open LFG Inbox — the conversation should appear within seconds.
Testing 1 2 3
10:24 ✓✓
Tips
- Never use a temporary 24-hour token. It stops working overnight and every send silently fails.
- If you already had another platform (Wati / AiSensy) connected, disconnect it from Meta first — one WABA can only send from one integration.
Common issues
Messages send but never appear in LFG Inbox
Webhook is not subscribed to the "messages" field. Re-open Meta Configuration → Webhooks → Manage → tick the messages field.
Error 190 "Session has expired"
Access token is temporary. Generate a Permanent System User Token in Meta Business Settings and re-paste.
Error #131047 on send
You are outside the 24h customer service window. Ask the recipient to message you first, or use an approved template.